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Smart Impact Services

Smart Impact offers a wide range of Professional Services to clients to understand their requirements, assess feasibility, consider options and design, develop and deploy the right solutions. Our mission is to create long-term relationships with our clients, so our range of services take you from the initial requirements collection stage through to design, development, implementation, support and beyond with future enhancements and upgrades, we will work together to get the solution right for you. Our service offerings include:

Consultancy

Smart Impact offers a range of consultancy to meet your individual requirements. The type of consultancy based projects we have been engaged on include:
  • Production of User Requirements
  • Production of Functional Requirement
  • Data Review
  • Gap analysis
  • Project management
  • CRM system design
Whilst some projects may include several of these types of consultancy we are happy to do isolated projects as well. Where appropriate, in order to tie these elements together Smart Impact bases its overall project approach on the Microsoft Sure Step Methodology.

Application Integration

Systems integration between new and legacy or on-premises and other applications is often essential to achieve the real end-to-end business process improvement and the ROI intended from your business management software project. Sample system integrations from Microsoft Dynamics (RM, SharePoint) to other custom and third party applications we support include:

  • eCommerce/web portals
  • Banking/ Payment Providers
  • Multi-currency rate providers
  • Document Management
  • Customer-specific industry applications

Data Management Services

Data management solutions covers a range of processes. Together, these form a strategy that enables the generation of the most possible value from your CRM software system. With Smart Impact's expertise as a Data Management Company, we can help you deploy a strategy for data management that enables the achievement of business plan aims. Smart Impact's Data Management Services team is dedicated to ensuring that your data management solution delivers the data quality your business needs. By advising on and carrying out data deduplication, import and reporting this specialist data management team helps underpin the vitality of your business. Smart Impact's Data Management Services team covers technical and commercial aspects of data management such as:

  • Data matching and deduplication
  • Data migration
  • Systems integration
  • Business intelligence - reporting and analytics

System Migration Services

Custom Development

While today’s modern applications are highly configurable by business users without traditional IT development skills, when software customization is needed, we can help. Application development tools and programming languages we support include:

  • Application Platform
  • Microsoft Dynamics CRM/xRM
  • Microsoft SharePoint configuration/development
  • Microsoft Office
When specialized solutions are needed, our dedicated development team can custom develop the software solution to meet your needs. Technologies we support include:
  • Microsoft .NET
  • Microsoft .NET Mobile Development
  • Web Development (ASP.NET, AJAX, SilverLight)
  • Microsoft SQL Server
  • Microsoft SQL Server Reports Services (SSRS)
  • Microsoft SharePoint Service Oriented Architecture