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Get the smartimpact team's comment and opinion on everything CRM and beyond.

Countdown to GDPR: 5 practical things to do before 25th May

Countdown to GDPR: 5 practical things to do before 25th May

16 April 2018 by Becky Reid

It’s only a matter of weeks to go now until GDPR comes into force. Rather than talk about the principles of the regulation, which hopefully you are up to speed with now, I thought I could provide a checklist to help you focus on some practical actions you should make sure are implemented prior to 25th May. Read more

The holy grail of system integration

The holy grail of system integration

26 March 2018 by Naresh Raj

One of the most popular buzzwords of the modern digital world is ‘integration’, particularly relating to business systems. But what does this mean in practical terms and why should we all be focusing on doing this? Read more

Trade association v professional body: spot the difference

Trade association v professional body: spot the difference

13 February 2018 by Naresh Raj

I was at an event recently and a fellow attendee questioned why speakers often assume that, when referring to a professional body, it is about individual membership as opposed to a corporate membership. People as opposed to companies. Read more

If you always do what you’ve always done...

If you always do what you’ve always done...

04 January 2018 by Naresh Raj

If you’ve been organising your events the same way you’ve always done it, it’s time for a change. I’m not talking about the type of events you run, necessarily, or the content or style of them. I’m referring to how you organise them - what systems and processes you have in place and where you invest most of your time and effort. Read more

Automated profiling and GDPR

Automated profiling and GDPR

22 November 2017 by smartimpact team

With the fine detail still being worked out by the EU and the Information Commissioner’s Office, it’s important to keep up to date with developments around the General Data Protection Regulation (GDPR). Read more