If you are looking for membership management software, you are in the right place!
smartmembership is the core module in our association management software solution for membership organisations, professional associations and regulatory bodies. Using Microsoft Dynamics 365 as its foundation, smartmembership provides our customers with a central source for all their member data & activity, making it a true membership CRM system and not just membership database software. Analytics and dashboards help you manage membership engagement and improve member retention.
Using Microsoft Dynamics 365 as your membership management software gives a 360° view of each member, helping you identify personas by better understanding their needs and engagement with your organisation.
Knowing this allows you to personalise your member communications and provide a consistent service no matter which department is liaising with the member. Microsoft Dynamics for membership means everyone of your staff can have access to the same information.
smartmembership shares data seamlessly with all out other modules such as smartevents and smartcms. And, when integrated with your other business systems and web sites using our advanced smartconnector, this membership management software will contribute greatly to the smooth running of your organisation, dramatically reducing manual effort so you can focus on better servicing of your members.
What smartmembership can do
smartmembership can manage:
- Automate your renewal process, including renewal notices and invoicing
- Segment members according to their loyalty/advocacy
- Turn any problem members into advocates with personalised customer service, whichever department is liaising with them
- Speed up your membership enquiry process and improve membership conversion rates
- Identify frequent enquiries/complaints so you can address more widely them via marketing communications
Benefits to you & your members
- One size doesn’t fit all these days
- Get to know your members better and then segment them according to interests, geographical location etc.